Shipping Policies and FAQs
Where is Modern Brick Warfare located?
We are located in Rowlett, Texas, in the United States of America.
What is the cost for shipping?
Shipping is based on the weight of the package.
For USA customers we have a minimum postage and handling fee of $3.95.
How can I pay?
We are set up to accept payments via PayPal or Credit Card via Paypal. We apologize for the inconvenience but Modern Brick Warfare will not accept cash or checks.
Where do you ship and by what method?
Modern Brick Warfare ships worldwide. We use United States Postal Services. There are no exceptions on shipping.
How do you package shipments?
Once your order has been placed and paid for, it will be packaged and shipped within TWO BUSINESS days (excluding Saturdays, Sundays, and USA holidays). If we encounter any problems processing or shipping your order, you will be contacted and your shipment may be delayed. Severe weather and natural disasters may also delay shipments.
All toys and minifigs are very light and packages are shipped in small, padded bubble mailers. Sets will be shipped in boxes.
How soon will my order be shipped once I have paid?
Under normal circumstances, M.B.W. ships within (2) BUSINESS days, after payment has been made. See above for details.
Can I track my order?
All USA shipped items will have tracking numbers. International Orders will not have tracking unless you choose the shipping method that has this option available.
(NOTE: This tracking number can be used to check the status of your package through USPS.)
How long will it take for the order to arrive at my door?
For USA Customers shipping via First Class mail takes 3-5 business days AFTER shipment has been made. Be advised, this information is based on the shipping times provide by USPS.com; we are NOT responsible for any delays that may occur after we delivery your package to the USPS Post Office.
For International Customers OUTSIDE the USA shipping via Internationl First Class mail takes 1 week to 6+ weeks. This is based solely on YOUR country's customs office. We are also not responsible for any fees, taxes, tariffs, etc.
Valid Email Address Required
It is the customer's responsibility to provide a valid email address when ordering via modernbrickwarfare.com Your email address is used to send the order confirmation and shipping notification and tracking emails. If you do not receive your order confirmation email, check to make sure you provided a valid email address that is free of typographic errors, that is currently working, and that your mail system or your ISP’s mail system is not filtering out emails from modernbrickwarfare.com as spam or other unwanted email.
My order was lost in the mail, what happens now?
Customers bear all risk of loss when packages are shipped. The charge for replacement packages will be the full cost of the items and postage.
Items damaged due to shipping.
Customers bears all risk of damaged items when packages are being shipped. The charge for replacement packages will be the full cost of the items and postage.
Do you offer refunds and accept returns?
All sales are final, we will not refund monies paid to Modern Brick Warfare, however if you receive defective product, but not due to shipping damages, we will gladly exchange it for a duplicate of the defective item, no substitutions allowed.
All prices are in USD